+44(0) 1756 691 695 info@cododigital.co.uk

Codo Digital Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Codo Digital collects the following data:

  • Personal identification information (Name, email address, phone number, postal address, etc.)
  • Obfuscated bank account number, bank name and billing address

How do we collect your data?

You directly provide Codo Digital with most of the data we collect. We collect data and process data when you:

  • Fill out a form on our website.
  • Place an order for any of our services that require payment.
  • Voluntarily complete a customer survey or provide feedback via email.
  • Use or view our website via your browser’s cookies.

Codo Digital may also receive your data indirectly from the following sources:

  • Upon completing a direct debit mandate via GoCardless

How will we use your data?

Codo Digital collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Email you on service status updates.

If you agree, Codo Digital will share your data with our partner companies so that they may offer you their products and services.

  • GoCardless
  • Amazon Web Services
  • HubSpot

When Codo Digital processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Codo Digital securely stores your data at HubSpot whose data storage is located within the European Union.

Codo Digital will keep your data for 1 month after the commercial relationship ends. Once this time period has expired, we will delete your data by removing the user data records from HubSpot.

Marketing

Codo Digital would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Codo Digital from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please let us know or click the unsubscribe link in the email.

What are your data protection rights?

Codo Digital would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Codo Digital for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Codo Digital correct any information you believe is inaccurate. You also have the right to request Codo Digital to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Codo Digital erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Codo Digital restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Codo Digital’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Codo Digital transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@cododigital.co.uk

Or write to us: Codo Digital, Skipton, BD23 2LE

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Codo Digital uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Codo Digital uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Codo Digital uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Codo Digital sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Codo Digital website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Codo Digital keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Codo Digital’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@cododigital.co.uk

Or write to us at: Codo Digital, Skipton, BD23 2LE

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Codo Digital has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: casework@ico.org.uk

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telepone: 0303 123 1113